Company Name : HDFC Bank Ltd
Job Designation : Customer Care Executive
Qualification Required : Any Graduate
Experience Required : 0 – 3 Years
Responsibilities :
1. To be the first point contact with the customer in the
branch.
2. Provide customer service and product information
3. Distributing Product information
4. Deliverables Custodian
5. Balance Enquiries for walk-in customers
6. Brief transaction query
7. Balance Confirmation Certificates
8. Obtain referrals from walk-in customers for Current
account & Saving account and Demat
9. Cross sell of direct banking channels to walk-in
customers to deepen relationships
10. Account Opening Current account & Saving account/FD
11. Collection of Foreign Currency Cheques
12. Report Generation & filing
13. Customer acquisition through sales to walk in customers,
referrals from walk-ins for Current account & Saving account and Demat
accounts.
14. Deepening of existing Current account & saving account
relationships.
15. Cross-Sell all products & services
16. Generation of referrals from internal database
17.Enhance the value of existing accounts of Current account
& saving account customers. Retention of accounts
Location : Nasik
Salary : As per the Industry
Apply Mode : Through Online
