Verizon Recruitment Drive for the Post of Software Engineer on Nov 2014

Verizon Communications Inc., based in New York City and incorporated in Delaware, was formed on June 30, 2000, with the merger of Bell Atlantic Corp. and GTE Corp. Verizon began trading on the New York Stock Exchange (NYSE) under the VZ symbol on Monday, July 3, 2000. It also began trading on the NASDAQ exchange under the same symbol on March 10, 2010.

Job Designation : Software Engineers

Qualification : Any Graduate

Experience : 1-2 Years

Salary : As per the Industry

Location : Chennai

Responsibilities :

@Candidate with 1-2 year experience in International call center. Excellent oral, written and interpersonal communication skills. Knowledge of customer care processes and techniques.

@To Provide Technical support for VEC and VBC portals. Communicate status and resolution details to customers through calls and emails.

@Investigate and resolve tickets related to user training issue.

@Investigate and assign with relevant information to Dev team for code issues and follow up with the development team for resolution.

@Coordinate and attend conference calls with Dev team regarding Tickets missing SLAs and escalate issues in danger of missing SLAs.

@Follow up on open issues diligently towards closure.

How to Apply : Through Online

Apply : Click Here to Apply

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