Company Name : Ericsson
Job Designation : Support Engineer
Qualification Required : Any Graduate, BE, B.Tech
Experience Required : Freshers
Roles and Responsibilities :
1. Negotiation & Argumentation skills
2. Administrative Skills
3. Planning & Organizing skills
4. Problem solving & strategic thinking
5. Presentation & communication skills
6. Network level competence
7. Delivering Results & Meeting Customer Expectations
8. Presenting & Communicating Information
9. Applying Expertise & Technology
10. Planning & organizing
11. Working with People
Skills Required :
1. Customer issue handling
2. Handling of proactive support (optional)
3. Software Update Management handling (optional)
4. Knowledge Management Tool (KCS) Coaching
5. Remote Service Gateway (RSG) Coaching
Location : Gurgaon
Salary : As per the Industry
Apply Mode : Through Online
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