Dell Walk-in Drive for Freshers as Associate from 9th-11th February 2015

Company Name : Dell India Pvt ltd

Job Designation : Technical Support Associate

Qualification Required : Any Graduate

Experience Required : 0-2 Years

Skills Required :

1. Should be open to work in rotational / night shifts in a 24 by 7 environment.

2. Should have excellent communication skills in English.

3. Minimum Graduates in any stream. (10+2+3)

4. Any Undergraduate with at least 12 months/maximum 30 months of international calling experience can apply.

Responsibilities :

1. Troubleshooting of dell laptops.

2. Responsible for providing telephone/email/chat and remote diagnostic technical support related to installation, operation, configuration, customization, performance, and usage of assigned products

3. Diagnosis & resolving of the hardware problems and troubleshooting..

4. Verifies warranty entitlement and determines appropriate action.

5. Applies diagnostic techniques to identify problems, investigate causes and recommend solutions to correct failures.

6. Documents problems in the support solution database for diagnostics and solution implementation. Provides basic remote deployment, maintenance and consulting services.

Location : Delhi, Gurgaon, Noida

Salary : 3,00,000 – 4,00,000 Pa

Walk-in Date : 9^th – 11^th February 2015

Venue :

Dell International Services

Vipul Tech Square,

Opposite Central Park, Sector Road

Sector-43, Gurgaon - 122002

Haryana