Company Name : HCL Technologies
Job Designation : Jr Engineer – Product Support
Qualification Required : Any Graduate, Diploma
Experience Required : 0 – 7 Years
Skills Required :
1. Excellent Communication Skills with neutral accent
2. Immediate joining required
3. Willing to Work in Night/ Rotational Shifts
4. Basic knowledge of networking concepts required for
broadband related to trouble shooting
Responsibilities :
1. Trouble shooting for Broadband related issues
2. Setting up wireless connection on Laptops and Desktops.
3. Connectivity issues with ops Modem, Routers, Hubs and
Switches.
4. Dealing with network connectivity LAN , WAN and MAN
5. Checking the exchange line issues / outages / fixing
appointment with the technician at UK.
6. Inbound Customer service, general information related to
customers account/billing query etc.
7. Upselling accounts/Plan.
8. Information related to customer order for new connection.
Location : Noida
Salary : Upto 2.75 LPA
Documents to Carry :
1 Copy of Latest resume
1 Copy of Government photo ID proof
1 Passport size photograph
Interview Process :
1. Initial Screening
2. Voice and Accent Round
Walk-in Date : 28th & 29th January
2015
Time : 10 AM – 6 PM
Venue :
HCL Technologies,
A-22 Sector 60 Noida.
Nearest Metro Station - Noida City Center
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