Dell Walk-in Drive for Freshers as Associate on 5th February 2015

Company Name : Dell International Services India Pvt Ltd

Job Designation : Client Technical Support Associate

Qualification Required : BA, BBA, BCA, BHM, BE, B.Tech, BSc, B.Com,MBA, PGDM, MSc

Experience Required : Freshers

Skills Required :

1. Candidate should be open to work in rotational / night shifts in a 24 by 7 environment.

2. Candidate should have excellent communication skills in English.

3. Candidate should be minimum Graduates in any stream. (10+2+3).

4. No Under Graduates, M.Tech or  M.C.A

Job Description :

1. Troubleshooting of dell laptops.

2. Responsible for providing telephone/email/chat and remote diagnostic technical support related to installation, operation, configuration, customization, performance, and usage of assigned products

3. Diagnosis & resolving of the hardware problems and troubleshooting..

4. Verifies warranty entitlement and determines appropriate action.

5. Applies diagnostic techniques to identify problems, investigate causes and recommend solutions to correct failures.

6. Documents problems in the support solution database for diagnostics and solution implementation. Provides basic remote deployment, maintenance and consulting services.

Location : Delhi,Gurgaon

Salary : 3,00,000 PA

Walk-in Date : 5^th February 2015

Venue :

Dell International Services

Vipul Tech Square,

Opposite Central Park,

Sector Road, Sector-43,

Gurgaon - 122002

Haryana